Getting the Error "received message carrying this jira instance fingerprint"

Simon Kegel January 18, 2018

Couldn't find something useful around this error message. Only getting the message in an individual scenario of 1 mail server and an only 1 address. Other mail server and addresses are working fine. 

Additionally the mail handler test fails without an error message but still works.

Any suggestions or known errors on this one ? 

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 18, 2018

Hi Simon,

Have you seen this article?

It has a few suggestions there, so I recommend reviewing those and let us know if you have any questions.

Regards,

Shannon

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