We have a special JIRA project to manage support incidenty - I guess may organizations have that. This is a set of special jira issue types in a standard jira instance (not service desk) that also hosts "normal" development projects.
Support incidents have their own workflow and are not associated with versions. We are also logging work on the individual issues using standard functionality. This is working quite well for us.
However, I would like get a montly list of logged work per issue - basically a list of all issues where work was logged during that month with a number of columns and the total amount of work for that month (not overall total for the issue if work was logged in other months).
I was unable to get this with the standard Time Track Report. The report seems to insist on version, which we do not have and not consider monthly reports either.
Does anyone have an idea how to get this, either with standard features or through a plugin?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs