Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Gadget in Dashboards shows Irrelevant as data Edited

Hi All,

I have an error when I want to create a new gadget in Jira.

As you can see, the content appears as Irrelevant when that field has content:


If I click to see the detail, the column "Area Solicitante" has content:


I was reading another posts, like this one, but I cant find a solution.

I wanted to do the re-Index but that is not available for Jira Cloud.

To understand what I did. I only created a new fields and I assigned them to a screen.

Thanks to all.



2 answers

Hi @Patricio Rodriguez -- Welcome to the Atlassian Community!

Would you please post images of the settings you used for the gadge and the JQL used to obtain the listed issues?  Perhaps there is a difference between them impacting the gadget.

Best regards,


Hi @Bill Sheboy !!

Thanks for your answer. Below is the Gadget Configuration, and the JQL:



project = DI AND issuetype = Story ORDER BY created DESC



Let me know if you need anything else. Thanks!



Hi @Patricio Rodriguez 

Thanks for that information.  Just to confirm, are you showing the pie chart for the entire project or for a specific filter?  In either case, "irrelevant" seems to appear in two cases:

  • When issue values are transitioning from one value to another.  If you are consistently seeing this value, that is unlikely.
  • When one or more of the issues returned (project or filter) do not have the custom field you are displaying.

Here's another post that seems to indicate those causes:

If it is neither of those causes I suggest asking your site admin to submit a ticket to Atlassian support here:

And after you learn more from support, please post back here so others can learn the cause.  Thank you!

Hi @Bill Sheboy

Sorry for my delay in my response.

I find what is the problem here.

That field works for another project because was created as a list field but in a "last generation" project. So I thought that field was the same what I found in Personalized Fields, but is different, (single line) with the same name.


Here is in "last generation" project:

area solicitante.PNG


But here doesn't appears, there are two different fields:

area solicitante.PNG

So, I think I have to create a list field, in this classic project.

Do you have any comment?


Yes, I suspect that if you have two different fields with the same name within the scope of the project (or filter) that would cause problems for the gadget.

I suggest working with your site admin to carefully ensure that you only have one field with that name in the scope.  I note "carefully" as if you have multiple fields in scope, some edits may be required before deleting the duplicate field.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Bitbucket Smart Commits vs. Genius Commits - What's the difference?

If you already heard about Smart Commits in Bitbucket, know that you just stumbled upon something even better (and smarter!): Genius Commits by Better DevOps Automation for Jira Data Center (+ Server...

114 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you