I have an error when I want to create a new gadget in Jira.
As you can see, the content appears as Irrelevant when that field has content:
If I click to see the detail, the column "Area Solicitante" has content:
I was reading another posts, like this one, but I cant find a solution.
I wanted to do the re-Index but that is not available for Jira Cloud.
To understand what I did. I only created a new fields and I assigned them to a screen.
Thanks to all.
Hi @Bill Sheboy
Sorry for my delay in my response.
I find what is the problem here.
That field works for another project because was created as a list field but in a "last generation" project. So I thought that field was the same what I found in Personalized Fields, but is different, (single line) with the same name.
Here is in "last generation" project:
But here doesn't appears, there are two different fields:
So, I think I have to create a list field, in this classic project.
Do you have any comment?
Yes, I suspect that if you have two different fields with the same name within the scope of the project (or filter) that would cause problems for the gadget.
I suggest working with your site admin to carefully ensure that you only have one field with that name in the scope. I note "carefully" as if you have multiple fields in scope, some edits may be required before deleting the duplicate field.
I can confirm that "two different fields with the same name" in the Enterprise was how I replicated this. For example, we had two fields called "Status" for some reason, and the 1st instance returned the "Irrelevant" result. But when I built the gadget again with the 2nd instance of "Status" it worked as expected.
Hi @Patricio Rodriguez -- Welcome to the Atlassian Community!
Would you please post images of the settings you used for the gadge and the JQL used to obtain the listed issues? Perhaps there is a difference between them impacting the gadget.
Thanks for that information. Just to confirm, are you showing the pie chart for the entire project or for a specific filter? In either case, "irrelevant" seems to appear in two cases:
Here's another post that seems to indicate those causes:
If it is neither of those causes I suggest asking your site admin to submit a ticket to Atlassian support here:
And after you learn more from support, please post back here so others can learn the cause. Thank you!