Freshdesk agent is not set as the reporter on Jira II

Ali Köse
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February 23, 2024

Hello we have the same problem as the following thread that was opened: https://community.atlassian.com/t5/Jira-Software-questions/Freshdesk-agent-is-not-set-as-the-reporter-on-Jira/qaq-p/2199202

We have reached out to Freshdesk and they told us if you have API endpoints where they can do a GET call of all the reporters and a PUT call where it will be updating the reporter name.

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