For Jira User Stories - pre populate template

David Ferrer Llanes March 25, 2020

Hi everyone,

For Jira issues I would like to have a pre populated template in order for the User Stories creators to always use the same template:

I.e once a user creates a User Story on the description it should already display:

As a...

I want to...

So that...

Acceptance Criteria...

2 answers

0 votes
Aditya Sastry
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March 25, 2020

You can use a custom field. Create a context for you project and issuetype story and set the default template with whatever you want. 

Whenever you create a new story, the default template will be pre-populated.

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Tony Rossiter
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March 25, 2020

@David Ferrer Llanes 

To start, it sounds like you're trying to drive user behavior. The easiest and cleanest way to do this will always be by starting with the users and enforcing best practice, especially when it comes to Agile practices like the one you are talking about.  Agile teams should regularly practice the conventions you described while writing user stories and should have a system force them to.

However, if you have to have system fix, I think what you are looking for is a field with a default value.  This will work for a custom field but you can't set it for the Description, which is a system field.  If this is still your need, I would recommend a new multi-line text custom field called User Story (or something similar) and adding the default value you desire there.  I would also recommend breaking out Acceptance Criteria into it's own custom field as this may be an item you want to report on. 

More info on custom fields: 

https://community.atlassian.com/t5/Jira-questions/How-to-create-custom-field-on-JIRA-Cloud/qaq-p/744532

More on default values: 

https://confluence.atlassian.com/adminjiracloud/configure-a-custom-field-991923771.html

Stephen Holtom February 23, 2024

It's not necessarily about driving user behaviour though, a lot of it is just timesaving and having helpful hints to not forget things that are useful to include in the description.

I had a big role in defining my team's story structure, and also I write more stories than anyone. I am obviously not trying to bully myself into writing stories a particular way, I am trying to help myself.

Does jira really still not permit description to be auto-filled?

Kate Pawlak _Appsvio_
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February 23, 2024

@Stephen Holtom , It's not possible to create any template for Description. If you create a lot of stories, I can recommend you to try our app which solves this problem: Issue Templates Agent for Jira. All values defined in template are prepopulated in fields when you open a Create issue dialog.

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