Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Find all tickets without a specific TRANSITION

Is there a way to create a report, in JIRA Service Desk, to find all tickets without a specific "Transitions"? Ex : All tickets without External Pending in "TRANSITIONS" history.

3 answers

1 vote
Alexis Robert Community Leader Mar 26, 2021

Hi @michel_provencal , 


you can use the "changed from" operator in JQL to do this : 

NOT (status changed FROM BACKLOG) OR NOT (status changed TO BACKLOG)

Screenshot 2021-03-26 at 17.07.12.png


You can then save this search as a filter and use it in a Filter Result gadget for example.

Let me know if this helps, 



1 vote
John Funk Community Leader Mar 26, 2021

Hi Michael,

There is also this: 

project = ABC and status was not in ("Develop Underway") during (startOfMonth(-1), endOfMonth(-1))

That shows you all issues that were never in Develop Underway status during last month. You can change around the dates if you like or remove the during completely. 

Thanks both of you.

That solved my problem!!!!!!!!!

It is my first post here, and you solve my question in less than 5 minutes.

You are fantastic.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Bitbucket Smart Commits vs. Genius Commits - What's the difference?

If you already heard about Smart Commits in Bitbucket, know that you just stumbled upon something even better (and smarter!): Genius Commits by Better DevOps Automation for Jira Data Center (+ Server...

130 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you