I have created a Scrum board based on a filter that is ordered by Rank, but I am not able to create sprints. The create sprint button is disabled, and when I configure the board I can see my filter query is indeed ordered by rank, and right below that the ranking field displays a 'Ranking is disabled...' message.
Similar posts mention a 'rank' button which is not present on the filter tab when I configure the board.
I am wondering if this is a JIRA configuration issue.
Any help will be greatly appreciated as I have mutliple teams I need to rectify this for.
It should work by ordering the filter. Try the following steps.
If you still can't solve this problem, you can create an issue at: support.atlassian.com.
I hope it was helpful.
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