Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Fields in the create Screen are not visible

Some of my Jira users are able to create tickets yesterday without any issues and now some of them are not seeing some of the fields in the create screen.

They need to go to show fields and select all the necessary fields. why is it happening and how to fix it.



karthik. N

1 answer

0 votes
John M Funk Community Leader May 29, 2022

Hi Karthik - Welcome to the Atlassian Community!

I am not completely following you. Are you saying that on the Create screen the user clicks on All fields or selects some fields. And then next time they come back in the fields are not still selected? 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,988 views 37 49
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you