Hi @zhaorong
Please check the following Knowledgebase for details of a workaround to export over 1000 results to excel from JIRA Cloud: https://confluence.atlassian.com/jirakb/export-over-1000-results-to-excel-from-jira-cloud-779160833.html
Another option is to use this free Excel extension: https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official?hosting=cloud&tab=overview
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