Exception while logging hours via Rapid Board

Tried to add work hours to an issue from the Rapid Board. Last night we upgraded to Jira 4.4.4 and Greenhopper 5.8.4.

An exception occurred

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

Environment

Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E; FunWebProducts)

1 answer

0 votes
Ahmad Danial Atlassian Team Oct 28, 2012

Hey there, Mary.

Can you try to enable the Safe Mode in your JIRA instance and ONLY enable the GreenHopper plugin to see whether the error is still there? There is a possibility that it is caused by a third party plugin.

Warm regards,

Danial

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