Exalate Plugin not be enabled after JIRA restart

GG February 24, 2021

Hi,

Exalate Plugin not be enabled after JIRA restart:

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What is the resolution to solve this problem?

2 answers

0 votes
Matthias Gaiser _K15t_
Community Leader
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February 24, 2021

Hi @GG ,

I'd recommend getting in touch with the Exalate support via support@exalate.com.

They should be able to help you.

Cheers,
Matthias.

GG February 25, 2021

Thank you. I submitted the ticket but I have not received a reply yet.

0 votes
Gonchik Tsymzhitov
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2021

Hi! 

Any info in the application logs? 

Also, could you try to reinstall?

GG February 24, 2021

I could not find more information.

I can not.

GG February 24, 2021

I could uninstall  it now.

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