I am trying to migrate my Jira server into cloud. I took a backup(2021-Aug-02--0700.zip) from my JIRA server(v7.1.7). While importing the backup on JIRA Cloud I am getting the below error.
I have a backup file being created everyday. I tried to use other backup files too which were also giving the same error. I see the import data progress upto anywhere between 60-99% and then throwing that error.
"Import error
There was an error importing file 2021-Aug-02--0700.zip: Authorization header is missing or invalid. Please try again or choose a different file."
Could someone please help?
Hi @nagaraj reddy thumukuntla ,
If I were you, I will upgrade my server from 7.1.7 to 8.13.9.
Because those release include migration assistant and improved migration steps.
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