Error to import a project (Jira -> Jira) with custom field Sprint


I'm facing a problem when I try to import a project from another Jira's instance. Both are running the same Jira version (5.1.1) and same GreenHopper version (6.0.7)

I will try to enumerate the steps:

1 - On origin instance, I go to Backup and save it.

2 - On destination instance, I go to "Import Project", I type the filename for the backup file created on step 1 (the file is already on appropriate location on linux file system) and I click "Next".

3 - I choose the project I want to import, and click "Next"

4 - At this point, the issue comes up. I got a green check for all System Fields, except for this one:

Custom Field Configuration
Unable to import custom field 'Sprint'. The custom field type does not support project imports.

I still can go on, click on "Import" and have my project properly imported. But all the informations about the Sprints appears empty on destination instance.

What should I do?

Thanks in advance

2 answers

1 accepted

Accepted Answer
2 votes

Hi Alice,

There is an Improvement ticket being raised relating to this issue. Feel free to vote and watch the issue.

Tks Zulfadli,

I will watch the ticket JRA-28748

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