Error on update the JIRA Agile for 6.3.0.2 to 6.3.1

when I try update by web page shows the message:

An error was encountered while updating this add-on.

3 answers

Hi Priscila, is there any error on the logs?

No, I not found any error log.

Please contact support@atlassian.com and log a ticket in https://support.atlassian.com for a support engineer to analyse your problem and see how it could be best resolved.

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