Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Error on opening board Next-Gen

After the creation of a new status on the board and refreshing the page, insted showing the board a notification pop-up appears saying "something's gone wrong" and nothing shows up.


I'm currently only able to see my issues on the backlog page.Screenshot from 2019-10-04 14-27-45.png

2 answers

1 accepted

1 vote
Answer accepted

As Angélica put on previous post, to address this issue it was created a support ticket for investigation.

The problem was that two statuses were created almost simultaneously on the same board, crashing it.

The problem was solved after the support team internally adjust on database the columns in that specific board.

Thank you very much for sharing the resolution Lucas!

0 votes

Hi Lucas,

Welcome to Atlassian Community!

I saw that you created a ticket with our support related to the same question and they are already helping you, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may face the same issue.


Thank you Angélica!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,533 views 22 32
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you