Can you do a full locked reindex and let us know if you still get the error?
About locked/full re-indexA locked/full re-index will lock down the JIRA application and prevent users from accessing it. Please keep this in mind when following these steps to resolve this issue - depending on the size of the instance a downtime window may require scheduling. With the release of JIRA 5.2, an option to perform a background re-index was implemented, but it is advised you useLock JIRA and rebuild index in this scenario. See this page for more details: Search Indexing.
Attempt to perform a full reindex of JIRA. If this is not possible as exceptions are thrown when attempting to reindex and it prevents it, follow the below instructions.
Make a backup of the following directory and all its sub-directories:
Remove that directory and all its sub-directories:
This will be rebuilt when JIRA is re-indexed
Perform a locked/full re-index of JIRA
Select Lock Jira and Rebuild Index. I would recommend forming these actions this during maintenance hours.
Let me know if you have any trouble.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot