Can you do a full locked reindex and let us know if you still get the error?
About locked/full re-indexA locked/full re-index will lock down the JIRA application and prevent users from accessing it. Please keep this in mind when following these steps to resolve this issue - depending on the size of the instance a downtime window may require scheduling. With the release of JIRA 5.2, an option to perform a background re-index was implemented, but it is advised you useLock JIRA and rebuild index in this scenario. See this page for more details: Search Indexing.
Attempt to perform a full reindex of JIRA. If this is not possible as exceptions are thrown when attempting to reindex and it prevents it, follow the below instructions.
Make a backup of the following directory and all its sub-directories:
Remove that directory and all its sub-directories:
This will be rebuilt when JIRA is re-indexed
Perform a locked/full re-index of JIRA
Select Lock Jira and Rebuild Index. I would recommend forming these actions this during maintenance hours.
Let me know if you have any trouble.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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