Hello @Rochelle Levy ,
It sounds like you are running into an issue with scope change, this is mentioned in the documentation:
Noting:
Scope change is not considered when calculating the velocity*, but is included in the total work remaining.
So I would recommend looking for any occurrences of scope change where any issues that do not have a value for the 'Estimate' field when a sprint is started and have values entered after the start of the sprint will be treated as scope change. They show with a * ("Issue added to sprint after start time") next to them in the Sprint Report. and the Burndown Chart records this as a scope change with 'Issue added to sprint' in event detail.
Regards,
Earl
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.