End of Life Health Check fails with NullPointerException

Bill McGowan December 27, 2017

Hi All,

After updating to the latest version of Jira from v7.1.9 to v7.6.2, I am now receiving this error in the EOL Instance Health Check even though I am on the latest version?

Error.PNG

All other health checks pass fine.

Any help to resolve this error is much appreciated.

 

Thanks

1 answer

1 accepted

1 vote
Answer accepted
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 27, 2017

Hi Bill,

There is a bug titled End of Life check fails with NullPointerException that matches the issue.  Review the issue to make sure you agree and if so please vote on the issue to add impact and you'll be notified when there are any updates.  In the meantime the ticket lists a workaround:

Create jira-healthcheck-eol.json in $JIRA_HOME and add

{"name":"7.6.0","releaseDate":"2017-11-16"}

Then restart JIRA

Hopefully that helps.

Cheers,

Branden

Bill McGowan December 27, 2017

Thanks Branden, that workaround has resolved the issue.

somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 27, 2017

No worries.  Thanks for letting me know!

Raam S January 22, 2018

Hi Branden,

We face the same issue.

Version: Jira 7.2.12

Releasedate: ?

Would this give us resolution?EOL.png

Raam S January 22, 2018

This is resolved using your one of work around (upgrade health check pulgin to 2.5.5). Thanks for your community support.

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