Hello @Karsten Schütze
Welcome to the community.
Referencing the documentation: https://confluence.atlassian.com/jirasoftwareserver0811/using-parallel-sprints-1019393139.html
Are you looking in the right place for the option. Can you provide a screen image of what you are seeing?
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I work in JIRA Cloud rather than JIRA Server so I am not able to check a JIRA Server instance to see why the option would not be present. According to the documentation it should be there if you are a JIRA Administrator.
Have you tried contact Atlassian Support directly on this?
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Thank you so much for the information.
How to contact Atlassian Support directly ?
Any email or contact number?
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Hello @Karsten Schütze
Go to this website
https://support.atlassian.com/
Select "Contact" from the top of the screen.
Since you are using JIRA Server/Data Center, I believe you will need to know your SEN. That information is accessible to a JIRA Administrator. If you are not the JIRA Administrator for your instance you will need to contact somebody who is.
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