Empty backlog on Jira OnDemand 6.2

Thinh Le March 30, 2014

My colleague has created two new projects and one of them doesnt have any issues in the backlog even though there are issues created in the project. I tried comparing the settings on both projects as well as looking at other questions but couldnt figure it out. (For instance, field Sprint is managed by Jira etc).

1 answer

0 votes
Paul Greig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 1, 2014

Hi Thinh,

My first suggestion from Agile would be 'Board' > 'Configure' and select 'Columns' from the left hand sidebar. Check for any statuses in the 'Unmapped Statuses' section. If there are any, just move them to the right to the correct column.

Alternatively, the filter may be exclusing the issues. To check out the filter select 'General' from the left hand sidebar and make sure the 'SAved Filter' is inclusive of the issues you expect.

Cheers,

Paul

Suggest an answer

Log in or Sign up to answer