Empty backlog on Jira OnDemand 6.2

My colleague has created two new projects and one of them doesnt have any issues in the backlog even though there are issues created in the project. I tried comparing the settings on both projects as well as looking at other questions but couldnt figure it out. (For instance, field Sprint is managed by Jira etc).

1 answer

0 votes
Paul Greig Atlassian Team Apr 01, 2014

Hi Thinh,

My first suggestion from Agile would be 'Board' > 'Configure' and select 'Columns' from the left hand sidebar. Check for any statuses in the 'Unmapped Statuses' section. If there are any, just move them to the right to the correct column.

Alternatively, the filter may be exclusing the issues. To check out the filter select 'General' from the left hand sidebar and make sure the 'SAved Filter' is inclusive of the issues you expect.

Cheers,

Paul

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

17,657 views 18 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you