Hi there!

8 hours ago all of our tasks are disappeared from agile boards but we still see them in "Issues". We haven't changed any configuration options or board preferences. We've tried to reindex, check field visibility and statuses mapping, project names, saved filter – all seems to be correct.

5 answers

Hi Rinat,

Could you please make sure no Quick Filters are selected? A few screenshosts would be helpful too smile



Hi, Clarisa! Thanks for your response.

No quick filters are selected. Situation is strange – I was on Agile board page planning sprint, then I've got an error about "Connection timeout". After reloading page (CMD + R, expected to see board with issues), I've seen an empty board. Nobody except me was working in JIRA at that moment, so this is not supposed to be filters, settings or something like that.

Screen Shot 2014-12-01 at 23.12.21.pngScreen Shot 2014-12-01 at 23.13.45.png

Hi Rinat,

I’m sorry, but I am not being able to replicate this problem. I can see 9 issues in your Sprint 1 and 9 issues in your backlog.

Could you please let me know if you are still facing problems with this board?




Everything is seems to be ok since yesterday. Thanks for your time, Clarisa!

No worries Rinat, glad to hear that!




Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Mar 05, 2018 in Jira Software

Jack Graves: Real Ale enthusiast with a knack for Jira Software implementation

@Jack Graves first caught our eye with his incredible breakdown of what, in his opinion, can make or break a Jira software implementation. (Read his thoughts on this thread)! In this followup Sh...

69,114 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot