Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Email Templates - data not shown in emails after upgrade

Hi Experts

I recently upgraded JIRA Software from 8.8.1 to 8.18.1. I was checking on email functionality and found that no data is coming in emails when we update jira issues - field names are showing for worklog change but no data - then I realized that Email Templates directory is being changed from /opt/Atlassian/jira/atlassian-jira/WEB-INF/classes/templates/email/  to <Jira-shared-home>/data/templates

Has anyone else gone through this issue - is there any other config related setting I need to check? Please help 





0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

595 views 21 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you