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Editing issues freezes Edited

I was able to create, add comments, and edit until today. 

I am not able to edit a comment on the same issue on Chrome. Whenever I try to edit the comment, the entire page freezes.

I am able to edit while using Safari... I do not use Safari - like ever. So I would like to have this fixed.

 

Specs:

  • Chrome
  • MacOS
  • Latest Jira Software

2 answers

1 accepted

0 votes
Answer accepted

Chrome: Version 88.0.4324.192 (Official Build) (x86_64)


I was able to edit the comment today. I wasn't able to yesterday. It must be a glitch from time to time. This is bearable though.

Thanks.

0 votes

Hello Mario,

Welcome to Atlassian Community!

Testing on my local site and using Chrome, I wasn’t able to replicate the same issue, so I would like to know more details about your environment.

What version of Chrome are you using? I tested here using Version 88.0.4324.192 (Official Build) (x86_64). 

Can you test using Chrome in incognito mode?

It’s also important to disable the extensions to check if it’s not one of them that is causing the issue. Then, enable one by one to test. 

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

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