ERROR MESSAGE WHEN I SAVE THE TICKET SETTINGS

Marco Casarotto August 26, 2022

I can no longer save settings changes to Epic configurations/tasks etc. I always get the message 'unable to save changes'

 

This happens only in a project. I'm the administrator of the project

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2 answers

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 29, 2022

Hi Marco - Welcome to the Atlassian Community!

I believe it is because you have the Stima originale field in the Description fields section at the top, and it can only be in the Content fields section at the bottom. Move the Stima originale down to the bottom section and see if that lets you save it. 

Marco Casarotto September 2, 2022

Thank you so much. I solved the problem!

Marco C.

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 2, 2022

Great!

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Fabio Racobaldo _Herzum_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 27, 2022

Hi @Marco Casarotto ,

welcome to the Atlassian community!

Please could you share a screenshot about your issue? We need to figure out what you are trying to do.

Fabio

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