Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Drag to a column in the table with several optional statuses

Hey (:
I have a board with a column that has 2 possible  statuses : Done and Cancel.

When I move a task to that column I see the the two sections options to choose where to drag it. Sometimes the developers are confusing and move it to a wrong section in the column.

Is there any possible way to prevent this? Maybe an approved notification after the drag?

3 answers

2 accepted

2 votes
Answer accepted

Hi,

You will need to work with your workflow, try to add a condition to show only one transition to the developer, then they must be able to drop the ticket only in one section.

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Advancedworkflowconfiguration-conditions

It was very helpful! thanks!

2 votes
Answer accepted
Jack Community Leader Jul 11, 2021

My suggestion is to have a single status “Done” and use the Resolution field to designate either done or canceled. Set a screen to the transition to Done with a Validator requiring the Resolution field. Second alternative, keep cancelled status but leave unmapped on board. You loose the ability to drag and drop to cancelled but you can use the detail views to transition to what should be a rare transition.

How many columns have you got in total? Are you using a company-managed project or a team-managed project?

You might want to consider editing the workflow and adding an explicit transition and/or a rule to ensure that the developers are moving it to DONE or CANCEL with the right information.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

744 views 2 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you