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Don't assign issues in canceled state Edited

¡Hi everyone!

Are there any settings that help avoid assigning a respondable to an issue that has already been canceled by the customer?


that when entering the canceled problem it is not possible to assign the person responsible


1 answer

1 accepted

3 votes
Answer accepted
Payne Community Leader May 24, 2021

In the workflow you can place a property on the Closed status that prevents not only changing the assignee, but changing any field:

Key: jira.issue.editable

Value: false

Or you can use jira.permission.assign.denied , if you want to disable only assign.

More about properties here:

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thanks for your answers is what i needed

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