Hello @Ivan Shigalo,
Welcome to the Atlassian Community!
I saw that your site admin created a ticket with our support related to the same question and they are already investigating what is causing it, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let's focus on the ticket instead.
Once the ticket is closed, feel free to share the resolution here to help other community members that may have the same issue.
Kind regards,
Angélica
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