Does this thing actually work on onDemand?

Still struggling here.

Finally got this to run on my onDemand instance.

Some stories do not appear on the map. Very basic research into the matter make me think that this applies to stories created before the plugin was installed... but not 100% sure.

Next... I cannot for the life of me see multiple projects

3 answers

1 accepted

0 votes
Accepted answer


Good thing you caught up to it!!!

I was refering to the User Story Map plugin.

Thanks for the tip!!!!


First off: Yes it does work on onDemand :)

You should take a look at the filters that are behind your board to see multiple projects.

Some more information can be found here:

Stories that are already closed will not be visible on the board.

What are you trying to accomplish?

Best regards,


Thanks for your prompt response.

So for starters I only have access to boards which are project related and not for example a custom board I built which spans two projects. (BTW - are you from Atlassian Support? Do you have access to my onDemand instance?)

Also there are some open stories that will not display (once again, the only thing distinguishing those stories is that they were created before the plugin was installed).

Finally the UI is not like in the manual. For example I do not have a "Create Epic" button


No I'm not from Atlassian Support, this is a customer forum on which customers and Atlassian experts can help eachother. So No I don't have access to your instance :)

If you want to get direct support from Atlassian you should create a request here :

Did you create these boards yourself? Or did somebody else create these for you?

Which kind of board did you create? A Kanban or a A Scrum board?

Could you post a screenshot of your board?

I'm still trying to figure out what exactly is going wrong.

Best regards,


I do appreciate your patience. Thank you.

Unfortunately posting an image is challenging as one can only post URL's...

Anyways... let's start with the most my StoryMap screen there is a dropdown menu with the boards I can see. This includes only Scrum Boards related to projects. How can I get other boards (e.g. I have a board that gathers stories by their epics) to show on this dropdown.

Alternatively, how can I show the contents of more than one board in the StoryMap screen? The User Manual has some instructions on how to build the url to do that. This does not lend itself to the OnDemand version.

Thank you

Are you sure you're talking about the JIRA Agile plugin? As defined here :

Or are you talking about the Agile User Story Map plugin? As defined here:

I just want to be absolutely clear, and I also don't know the second plugin at all, so I can't help you there. If this is the case I would advise you to edit your question and add the following tag: addon-com.bit.agile.bit-storymap that will notify the creator of this plugin of your question.

Best regards,


Misunderstanding. I'm good.

Story Map still sucks

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

991 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you