Do I already have an Atlassian site?

[mike_kloa]

I'd like to try Confluence.  I've had an Atlassian and Bitbucket account for years.  Confluence requires I have a 'site'.  When I attempt to create the site for my company name (kloa.atlassian.net), an error states the site name is already taken.  Do I already have a site and not know where to find it?

[Rilwan Ahmed]

Hi @mike_kloa ,

Welcome to the community !!

1. If you are the person who set up the site, then you have admin access to it.  Log into admin.atlassian.net and you can find the sites you own

2. If you have not setup, this could be setup by any user from anywhere in the world. i.e. any user can setup any sites if the name is not taken. Try to create new site with different name. 

3. If the sites was setup by someone in your organization You can try to login by going to kloa.atlassian.net , type your username and password. If you don't remember, click on Can’t log in? 

[mike_kloa]

I can login to admin.atlassian.net as Admin / KLOA.  I'm asked to 'verify domains'.  I see:  "Add the TXT record below to the DNS host of the domains you want to verify." I can't see the name of the domain I am verifying.  Should I go ahead and verify?

[Rilwan Ahmed]

No. Seems kloa.atlassian.net is taken by someone else. 
Please create a new confluence site with different url. 
https://www.atlassian.com/software/confluence/pricing

[mike_kloa]

I own the https://kloa.com domain.  Is the problem that I have not verified that domain name?

[Rilwan Ahmed]

Hi @mike_kloa ,

As part of the domain verification process, you claim the accounts on your domain.

Domains in Atlassian cloud are used to determine which user accounts can be managed by your organization. You need to verify that you own a domain to be able to manage the accounts that use that domain in their email addresses. 

https://kloa.com has nothing to do with kloa.atlassian.net. 
For example: Anyone can create a jira site with rilwan.atlassian.net if I have not created yet. 

More details in https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/