Display Default Issue Types for Selection on Project

Alison Paddock March 6, 2024

I have created a new issue type that I would like to apply to all new Projects going forward (or ideally add to all existing projects) 

I have added the type to the Issue Types in the Global ConfigurationNew Issue Type - Jira Cloud.png

and added to the Default Issue Type Scheme

 

Default Issue Type Scheme - Jira Cloud.png

However when I create a new project and go to add the new type to my project it is not listed on the suggested list.

Add Issue Type - Jira Cloud.png

Is there a step I am missing?

Thanks for your help in advance.

Alison

1 answer

2 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 6, 2024

Is the new project a team-managed or company-managed project? How did you create the project, did you select from one of the templates? If you are using a company-managed project you can go to Project settings > Issues and it will show which issue type scheme the project is using. In most cases when you use one of the templates it will create a new issue type scheme and will not use the default one.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 6, 2024

Adding to this...

The first images show the issue types that are defined globally for use in Company Managed projects. The Schemes mentioned apply only to Company Managed projects.

The image presented for the "Add issue type" screen is definitely from a Team Managed project.

Team Managed projects do not pick up new issue types added at the Global level. Team Managed projects do not use any of the Schemes. Schemes are used only by Company Managed projects.

To add a new issue type in a Team Managed project you have to add it to each Team Managed project individually. You cannot modify the templates used in the creation of Team Managed projects.

In this scenario (Team Managed project) in the "Add issue type" screen you would click the "Create issue type" option and create a brand new issue in the project. You can use the same name you used to create the new issue type at the Global level.

 

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