Description field template when creating an issue

Ivan Grudev
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March 26, 2024

Hi, 

Is there a way to add a default text (template) to the issue description field so that colleagues who create the issues can use it and not write a design brief for each issue?

I am asking for a company-managed project.

 

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Trudy Claspill
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March 26, 2024

Hello @Ivan Grudev 

Welcome to the Atlassian community.

Jira Cloud does not natively provide the ability to create template text for the Description field in Company Managed projects.

You could achieve that requirement using a third party app - Adaptavist's Behaviours app provides that capability.

https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?hosting=cloud&tab=overview

Note that while that app is free, a prerequisite to use it is the Adaptavist ScriptRunner app, which is not free.

Alternately there is a work around that uses a custom field and Automation Rules that relies only on native Jira functionality. That work around is described here:

https://community.atlassian.com/t5/Jira-questions/Default-text-for-Description-field-on-Jira-Cloud/qaq-p/785597

https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-create-a-template-for-issue-description/qaq-p/1041636

https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-create-a-custom-template-for-a-description-text-input/qaq-p/1673312

Ivan Grudev
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March 27, 2024

thanks for the detailed answer! :) 

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