Hi, I've created an automation rule that enables only one user to change issue status from Backlog into To-Do.
Since, it didn't work for us, I first disabled it - it still worked. Then I removed this rule from the list of Automation Rules, and it still applies for other project members that are not administrators.
Not sure what happened and where to look for to disable this rule completely. Thought that disabling it and removing it would do the trick.
Can you please help? Thanks!
Hi! Have you navigated to the site-admin level of automation rule management and looked at the audit log from there? That may reveal what is causing this. For example, a global scope rather than project scope rule.
And, if you look an a specific issue which has been impacted, who/what does it say made the change?
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