Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Deactivate inactive users with Atlassian Crowd user directory

I am using the same Atlassian Crowd Jira Internal Directory for Jira, Confluence and BitBucket. I have some users who only use Confluence or BitBucket, but don't use Jira. I also have a script that deactivates users that haven't been active in Jira in last 100 days, however it doesn't take in account the activity in Confluence and BitBucket, and once the user is deactivated in Jira, the directory syncs up and the user no longer has access to BitBucket and Confluence as well. 

Is there a way I can check user's activity against all services before the user gets deactivated?

1 answer

0 votes
Brant Schroeder Community Leader Apr 14, 2021

@Gunta S 

I would update your script to look at when the last time someone authenticated into crowd.  You can get the last authenticated date in the Crowd DB.

Here is the DB Scheme -

You will want the lastAuthenticated from the user attribute.  

SELECT cwd_user.user_name, from_unixtime(cwd_user_attribute.attribute_value/1000) FROM cwd_user, cwd_user_attribute WHERE cwd_user_attribute.user_id = AND cwd_user_attribute.attribute_name = 'lastAuthenticated';

Hi @Brant Schroeder 

That's a good idea, but I'm still quite stuck on this. Is there a way I can adjust my user deactivation groovy script with this? 


package jobs

import com.atlassian.crowd.embedded.api.CrowdService
import com.atlassian.crowd.embedded.api.UserWithAttributes
import com.atlassian.crowd.embedded.impl.ImmutableUser
import com.atlassian.jira.bc.user.UserService
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.ApplicationUsers
import com.atlassian.jira.user.util.UserUtil

def userWithRigths = ComponentAccessor.getUserManager().getUserByKey("admin_service")
int numOfDays = 100 // Number of days the user was not logged in
Date dateLimit = (new Date())- numOfDays
UserUtil userUtil = ComponentAccessor.userUtil
CrowdService crowdService = ComponentAccessor.crowdService
UserService userService = ComponentAccessor.getComponent(UserService)
ApplicationUser updateUser
UserService.UpdateUserValidationResult updateUserValidationResult
long count = 0
//Here I assume you already have the ComponentAccessor imported
def jiraAuthenticationContext = ComponentAccessor.jiraAuthenticationContext

log.warn("Now iterating...")
try {
userUtil.getUsers().findAll{it.isActive()}.each {
UserWithAttributes user = crowdService.getUserWithAttributes(it.getName())
String lastLoginMillis = user.getValue('login.lastLoginMillis')
if (lastLoginMillis?.isNumber()) {
Date d = new Date(Long.parseLong(lastLoginMillis))
if (d.before(dateLimit)) {
updateUser = ApplicationUsers.from(ImmutableUser.newUser(user).active(false).toUser())
updateUserValidationResult = userService.validateUpdateUser(updateUser)
if (updateUserValidationResult.isValid()) {
log.warn "Deactivated ${}"
} else {
log.warn("The update has failed!")
log.warn "Update of ${} failed: ${updateUserValidationResult.getErrorCollection()}"
catch (any) {
log.warn ("Could not perform action as user ${userWithRigths}", any)
finally {
log.warn("${count} users deactivated.\n")

Brant Schroeder Community Leader Jun 03, 2021

@Gunta S to use it in the groovy script you would need to connect to the DB, run the query, loop through the results to deactivate the users.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

132 views 1 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you