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Dashboard suddenly in Japanese

Ahson Ahmad
Ahson Ahmad Dec 03, 2020

We are having an issue where the dashboard is showing up as follows:

Screen Shot 2020-12-03 at 11.20.53 AM.png

 

Despite our language settings being in English. I found a similar post here (https://community.atlassian.com/t5/Jira-Software-questions/Dashboard-suddenly-in-japanese/qaq-p/1518820) but the resolution did not work. Seems like there is a new bug on the Jira end that needs to be resolved?

 

Thanks

Ahson

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Brant Schroeder
Brant Schroeder Community Leader Dec 03, 2020

I would suggest submitting a support ticket https://support.atlassian.com/contact/#/

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Daniel Ebers
Daniel Ebers Community Leader Dec 06, 2020

Hi Ahson,

this has been reported as a bug https://jira.atlassian.com/browse/JRACLOUD-42361
Unfortunately it is not fixed in all cases but you can click on "This affects my team" to signalize it is of importance for you.

 

Cheers,
Daniel

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