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Dashboard are no longer editable or duplicable.

We are trying to update some older dashboards and are no longer able to edit, copy, or save. Permissions look right. The editing user is a global admin.


Is there a bug in the system?

4 answers

1 accepted

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Answer accepted
Jack Community Leader Jan 25, 2021

I haven't seen an issue but that doesn't mean there isn't. ;-)

What exactly are you seeing? Can you go to admin > system > shared dashboard and see if you can find it, check owner and maybe reassign?

0 votes
John Funk Community Leader Jan 25, 2021

Hey Mac - Only the Dashboard owner can update the Dashboard. You will need to change the ownership if you are not the owner. 

Got to Settings > System > Shared Dashboards

Thanks, @John Funk but I am the owner and creator. 

John Funk Community Leader Jan 25, 2021

What are the options you see when you click on the 3 dots menu in the upper right side? Can you include a screen shot? 

John Funk Community Leader Jan 25, 2021

Great - glad you are up and running again with it. 

@John Funk without changing any settings or permissions I simply unassigned it then reassigned it. Now everything is working as normal. Looks like I may need to do the same with the rest. I contribute it to stale user permissions? Maybe from the updates that have happened the past year? Either way, all is well! Thanks for jumping in so quickly.

I am still having this issue.. i am not able to edit dashboard that i own.  Can someone help me..  Thanks so much

I click the 3 right dots and only see edit and share, but i am not able to click on the actual gadget to change/modify the filter etc.. like  i use too


Jack Community Leader Mar 01, 2021

please share a screenshot of this. if you truly own the dashboard you should be able to edit. if you cannot then I would refer you to Atlassian Support so they could log in and have a look. Does this happen on all boards? Can you try to copy the board and see if the issue continues? Do you have and addons that might be coming into play?

dashboard.PNG  Here are some attached pics..  i recall before i could click on the gadget and be able to modify the filter etc... dashboardedit.PNG

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