Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Dashboard are no longer editable or duplicable.

We are trying to update some older dashboards and are no longer able to edit, copy, or save. Permissions look right. The editing user is a global admin.

 

Is there a bug in the system?

4 answers

1 accepted

0 votes
Answer accepted
Jack Community Leader Jan 25, 2021

I haven't seen an issue but that doesn't mean there isn't. ;-)

What exactly are you seeing? Can you go to admin > system > shared dashboard and see if you can find it, check owner and maybe reassign?

0 votes
John Funk Community Leader Jan 25, 2021

Hey Mac - Only the Dashboard owner can update the Dashboard. You will need to change the ownership if you are not the owner. 

Got to Settings > System > Shared Dashboards

Thanks, @John Funk but I am the owner and creator. 

John Funk Community Leader Jan 25, 2021

What are the options you see when you click on the 3 dots menu in the upper right side? Can you include a screen shot? 

John Funk Community Leader Jan 25, 2021

Great - glad you are up and running again with it. 

@John Funk without changing any settings or permissions I simply unassigned it then reassigned it. Now everything is working as normal. Looks like I may need to do the same with the rest. I contribute it to stale user permissions? Maybe from the updates that have happened the past year? Either way, all is well! Thanks for jumping in so quickly.

I am still having this issue.. i am not able to edit dashboard that i own.  Can someone help me..  Thanks so much

I click the 3 right dots and only see edit and share, but i am not able to click on the actual gadget to change/modify the filter etc.. like  i use too

Glen

Jack Community Leader Mar 01, 2021

please share a screenshot of this. if you truly own the dashboard you should be able to edit. if you cannot then I would refer you to Atlassian Support so they could log in and have a look. Does this happen on all boards? Can you try to copy the board and see if the issue continues? Do you have and addons that might be coming into play?

dashboard.PNG  Here are some attached pics..  i recall before i could click on the gadget and be able to modify the filter etc... dashboardedit.PNG

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

636 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you