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Daily Created v/s Resolved dashboard not showing right values for dates

deepak jha
deepak jha Apr 09, 2019

Daily Created v/s Resolved dashboard not showing right values for dates. For example always show Unresolved and Created count same and always shows 0 in Created column.

Please advise how I can correct, it.Annotation 2019-04-09 171632.jpg

 

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Bill Sheboy
Bill Sheboy Apr 09, 2019

Hi @deepak jha 

The image you provided looks like you have two things on your dashboard: the recently created chart, and a two-dimensional filter statistics table. 

Are the filters used for the chart and the table returning the same result set?

Best regards,

Bill

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deepak jha
deepak jha Apr 23, 2019

yes both shows same data

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Bill Sheboy
Bill Sheboy Apr 25, 2019

Hi @deepak jha 

Have you tried adjusting your filter's date range to include items that are resolved and see if the behavior changes?

Looking at your dashboard images, the data seems to match.  Check for items that are resolved may reveal more information to help diagnosis this issue.

Best regards,

Bill

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