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Customize Description field in issues (Company managed Jira-project)

I would like to customize the Description field in an issue- or more specifically the text in the input-box of the Description field for an issue (in a specific Jira-project, which is Company Managed).

My aim is that the description field has a sort of template for writing a User Story. 

I know it is possible in Teams Managed Jira-projects, but I cant find if it is possible in Company Managed Issues.

1 answer

1 vote
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 26, 2023

Hello @Anders Hebert 

For a Company Managed project it is not possible to set a default value (template) for the Description field with native functionality.

There is a workaround described here that involves creating a custom field where you can set a default value, showing that in your Create Issue screen, and then automating copying that field to the system Description field when the issue creation process completes.

There are other places that describe this solution:

https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-create-a-template-for-issue-description/qaq-p/1041636

https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-create-a-custom-template-for-a-description-text-input/qaq-p/1673312

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