Customer Portal confirmation page

Good morning,

After a customer sumites a ticket via the Service Desk portal, I want to add some additional comment boxes on the "confirmation" page they get. By default, it's pretty bland and I wanted to add some text as "Thank you for submitting your request. We will be in touch shortly." or something like that. 

I know the customer gets an e-mail, but I want to do this in addition to that. Where could I configure that? 

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