After a customer sumites a ticket via the Service Desk portal, I want to add some additional comment boxes on the "confirmation" page they get. By default, it's pretty bland and I wanted to add some text as "Thank you for submitting your request. We will be in touch shortly." or something like that.
I know the customer gets an e-mail, but I want to do this in addition to that. Where could I configure that?
Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...
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