Custom user lookup field not appearing in mobile app?

Dan Witte I'm New Here Sep 26, 2017

We have a number of custom fields on our tickets. In the iOS and Android mobile apps they're all appearing except for a user lookup field called "reported by". As far as I can see, there's no reason this should be the case

1 answer

0 votes

Hey Dan,

I am Jira Mobile Team lead, can you please send us a screenshot of the custom field that you are using?

We need to understand if it is a custom field provided by Jira or another plugin...

Thanks!

Dan Witte I'm New Here Sep 27, 2017

Hey Carlos, sure here it is attached. As you can see it's a custom field from Jira.

 

Screen Shot 2017-09-27 at 8.12.31 AM.png

 

Screen Shot 2017-09-27 at 8.12.21 AM.png 

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