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Custom field not visible under gadgets

Hi,

We've created some custom fields of same name and type in Jira. But those custom fields are not visible under gadgets( Two dimensional filter statistics and Issue statistics ) in the dashboard.

But for some other gadgets, those fields are visible.

Could anyone help on this.

Regards,

Anjitha

1 answer

0 votes
John M Funk Community Leader Jun 22, 2022

Hi @ANJITHA S A 

What type of fields are the custom fields that are not showing up? They must be Select List or Radio Button, or User Picker for them to show up. 

Hi @John M Funk 

The type of field used is Select list( Single choice ).

John M Funk Community Leader Jun 23, 2022

It should be there then. Can you share a screenshot? 

Also, is the context for the field included for the project used by the filter? 

Hi @John M Funk 

In the project, we're searching for the custom field only. And that custom field is configured as global in all the projects.

John M Funk Community Leader Jun 24, 2022

So the custom field has no context associated with it, and it is a Select List (single choice) but it does show as one of the fields for the X Axis or Y Axis? 

Hi @John M Funk 

The requested field is not visible in the :

1. Issue statistics gadget

1.PNG

 

2. In Two dimensional filter gadget:

2.PNG

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