Custom field not visible under gadgets

anjitha_s June 22, 2022

Hi,

We've created some custom fields of same name and type in Jira. But those custom fields are not visible under gadgets( Two dimensional filter statistics and Issue statistics ) in the dashboard.

But for some other gadgets, those fields are visible.

Could anyone help on this.

Regards,

Anjitha

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 22, 2022

Hi @anjitha_s 

What type of fields are the custom fields that are not showing up? They must be Select List or Radio Button, or User Picker for them to show up. 

anjitha_s June 23, 2022

Hi @John Funk 

The type of field used is Select list( Single choice ).

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 23, 2022

It should be there then. Can you share a screenshot? 

Also, is the context for the field included for the project used by the filter? 

anjitha_s June 23, 2022

Hi @John Funk 

In the project, we're searching for the custom field only. And that custom field is configured as global in all the projects.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 24, 2022

So the custom field has no context associated with it, and it is a Select List (single choice) but it does show as one of the fields for the X Axis or Y Axis? 

anjitha_s June 26, 2022

Hi @John Funk 

The requested field is not visible in the :

1. Issue statistics gadget

1.PNG

 

2. In Two dimensional filter gadget:

2.PNG

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 29, 2022

Hmm, maybe you need to load the filter first? 

Suggest an answer

Log in or Sign up to answer