I have a rule that triggered on a specific issuetype creation and then sends a Slack message to a channel. For some reason I cant get the value of the custom fields name I want to send. I tried to following conventions:
and some more...
This should work:
^ I know you mentioned this hasn't worked above. I tested this in our instance and it worked, using a Send Email action (as our Jira isn't linked to Slack - but it should work the same way).
I would check:
If both are yes, what data is being received in Slack when you use the above smart value?
You could also provide the full rule as a screenshot so we can try to replicate the exact scenario :)
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