Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Creating a custom message to show on the create issue screen

Hi I'm looking to see if there is a way to create a custom message in a Jira screen. It would be used for users in a given project to see a description of the priorities and issue tasks that can be used. 

I can not find anything in the custom fields that would allow me to have a view only description information.

1 answer

1 vote
John Funk Community Leader Jun 04, 2021

Hey Paul - you can create a Message type custom field that will probably meet your need. 

Is that available in the cloud version. I've looked through it can't see anything that will create a custom message.

I did find Message custom filed (for View) how when applied to the screen it does not show in the create screen.

John Funk Community Leader Jun 07, 2021

Try the Message Custom Field (for edit) one and see if it shows up. Do you have multiple screens in your screen scheme for that project and issue type? For example, Create, Edit, and View? Or is it just Default screen? 

HI John. I do have Create, edit and View but they use a custom screen not the default

John Funk Community Leader Jun 07, 2021

So the only thing might be to use the same screen for Create and Edit and add the Message Field for Edit screen to that one. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

321 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you