Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Creating a custom category

Is it possible to create a custom category?  I know that the system comes out of the box with "To Do," "In Progress," and "Done"

Is it possible to create a category of my choosing?  

2 answers

2 votes
Mikael Sandberg Community Leader Sep 26, 2017

The short answer is no, that list is fixed.

Thank you Mikael.  Appreciate your response. 

Hi Mikael, Do you know when are you adding the option to add new Categories? 

Thanks

Mikael Sandberg Community Leader Dec 18, 2017

@Francisco Mingote I do not work for Atlassian, I am just a user of their tools. I did find this request, JRASERVER-63384, and it looks like it will not happen.

We have decided to close this specific request for additional status categories as Won't Fix. The finite set of status categories allows us to build useful features on top of them, like completion progress indicators for Epics and Versions.

@Mikael Sandberg thanks a lot to share the final resolution. 

0 votes
Jack Community Leader Sep 26, 2017

Maybe I am missing the point here. Not sure what you mean by "category" but "To Do", "In Progress" and "Done" are statuses and you certainly have the ability to create additional statuses via defining workflows.

Mikael Sandberg Community Leader Sep 26, 2017

My reply was in regards to the Status Categories "To Do", "In Progress" and "Done".

Sorry - Correct Mikael.  That is what I was referring to as well.  

Jack Community Leader Sep 26, 2017

got it! now i'm aligned. :-)

Statuses belong to 1 of 3 types of Status Category.  It gets a little confusing because there are Statuses with the same names as the Status Categories.

 

To Do.

This is work that hasn't started.  You can make more than one status that is of Status Category TO DO.  For example:

  • Status of To Do, Status Category of To Do = Work that needs to be started
  • Status of Idea, Status Category of To Do = Stories that are being fleshed out to determine if they are worth pursuing.
  • Status of Needs Grooming, Status Category of To Do = Stories that need grooming before being accepted into a sprint backlog.

You could even use these three together going from Idea, to Needs Grooming, to To Do with Idea and Needs Grooming happening in the Product Backlog and then being set to To Do when moving into the Sprint Backlog.

 

In Progress

This shows that work has started.  As has been said, this usually constitutes the majority of steps.  For Example:

  • Status of In Development, Status Category of In Progress
  • Status of In Testing, Status Category of In Progress
  • There is also a Status of In Progress, Status Category of In Progress = can be more generally applied.

 

Done

Some teams have multiple types of Done.  While I make use of Resolution for that purpose, different teams have different use cases.  For example:

  • Status of Done, Status Category of Done = Work is Done as expected
  • Status of Rejected, Status Category of Done = A request for work that wasn't accepted.  This could be to show that the requirement was considered but the team and customer decided it wasn't worth doing.
  • Status of In Production, Status Category of Done = Could be for teams that want to use Statuses to help easily track environment promotion progress.

 

Hope that helps

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

229 views 1 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you