Creating a Jira report for specific days and times?

Hi,

In a Service Desk project, under Reports, we need a report that shows the tickets that are logged Monday to Thursday 17:00 to 09:00am and Friday to Monday 17:00 to 09:00am. 

Having trouble with a JQL that dos this.

Thanks.

2 answers

Hello Darla,

in plain Jira, I think you could try to achieve this with use of  startOfWeek() / endOfWeek() functions (see https://confluence.atlassian.com/jiracoreserver073/advanced-searching-functions-reference-861257222.html)

But it would be quite long and ugly query as you probably have to specify each range (Monday 0:00 to Monday 9:00, Monday 17:00 to Tuesday 9:00, etc.):

(created > startOfWeek() AND created < startOfWeek(+9h)) AND (created > startOfWeek(+17) AND created < startOfWeek(+33h)) ...etc.

It would help you for only current week (with use of startOfWeek() function). this could work. Otherwise, try to search for some clever plugin.

0 vote

Hi Darla! How are you?

As there is no distinct Time field on our built-in JQL solution, there is not a simple way of getting exactly what you want. However, it can be done with something like this:

project = TEST and createdDate >= startOfWeek() AND createdDate <= endOfWeek()

This query above will find tickets created on the current week. However, you want to find tickets created between a time range. Maybe you should try something like this:

project = TEST and createdDate >= "2017/11/06 17:00" AND createdDate <= "2017/11/07 09:00"

This will show you the tickets created on that day between the specified time. You'd have to adapt the query to each day though, or create a big query including all the week days.

To do it in a dynamic way I think that you'd need a thir-party plugin like Eazybi, for example.

Hope it gelps!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,058 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you