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Creating Issues via direct HTML links but workaround the mandatory fields

Hi, I am trying to create a direct link for creating issue in jira and based on i was able to get the multiselect components fields to populate as well from the url but i am getting warning /error message on page due to missing mandatory fields like

"summary: You must specify a summary of the issue.

customfield_11006: Severity is required.

customfield_11007: Occurence Date is required.

description: Description is required."

These fields are to be filled by the users hence we cannot pass any value in there. Please let me know of any workaround in this case so no warning/error is displayed apart from the fields entered. The checks can be done when submit/create button is clicked.

The URL i am using is!init.jspa?pid=12710&issuetype=10500&components=12386

1 answer

0 votes
John Funk Community Leader Jul 18, 2019

Hi Rathish - Welcome to the Atlassian Community!

I do not believe you will be able to get around not populating the required fields on Create. You could do some kind of default value that says something like, "User must update!". Then you could run reports for created issues that the user did not properly populate. 

You might also be able to place a Transition screen on the Create transition that will show the users these default values and then put a condition on the transition that those fields can't = the dummy data. 

Not a great solution but hopefully will work. 

Thank you John,, That helps.. I was trying a workaround as well :) have a nice day

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