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Create issue from Gmail

Dear Atlassian team,

I've just installed the Atlassian Cloud gmail pluggin (https://gsuite.google.com/marketplace/app/atlassian_cloud/689852235462) but it does not work as expected when creating an issue from gmail.

I open it, I select create issue and, in the "select project" list, I can only see a list of a few projects, not the full list. Am I missing something or doing something wrong?

Thanks for your help

1 answer

Hello @TOTHOMweb are the projects that you can see next gen and classic as well? Maybe it supports only the classic ones.

All the projects that we have are "Classic software" so, there should be no difference here :)

 

Thanks,

And within jira you can create tickets in all of them?  Right?

It must be something with the plugin then and that exceeds my knowledge. 

Sorry I can't help further

No worries, thank you for your help anyway! Hope someone from Atlassian can answer it!

hello! didn't find the solution right? I'm having the same issue.

please Atlassian can you provide some help?

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