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Create issue from Gmail

Create issue from Gmail

Dear Atlassian team,

I've just installed the Atlassian Cloud gmail pluggin (https://gsuite.google.com/marketplace/app/atlassian_cloud/689852235462) but it does not work as expected when creating an issue from gmail.

I open it, I select create issue and, in the "select project" list, I can only see a list of a few projects, not the full list. Am I missing something or doing something wrong?

Thanks for your help

1 answer

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Hello @TOTHOMweb are the projects that you can see next gen and classic as well? Maybe it supports only the classic ones.

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All the projects that we have are "Classic software" so, there should be no difference here :)

Thanks,

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And within jira you can create tickets in all of them? Right?

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Yes, sure!

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It must be something with the plugin then and that exceeds my knowledge.

Sorry I can't help further

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No worries, thank you for your help anyway! Hope someone from Atlassian can answer it!

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hello! didn't find the solution right? I'm having the same issue.

please Atlassian can you provide some help?

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