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Create an incident automatically when receiving an email

Mayerlin I'm New Here Dec 01, 2021

Hi!,

 

I would like to know if incidents can be created automatically by reading the information of an email.

 

Regards.

1 answer

Hello @Mayerlin 

Welcome to the community.

Jira Cloud does support creating issues from email. The method for configuring this depends on the type of project where the issues will be created. 

Refer to this page for guidance.

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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