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Copying the author of a comment to the comment of a linked issue

We have an automation rule that copies a comment made in one issue to its linked issue. The author's name appears correctly in the ticket where the comment was made, but when the rule copies the comment to the linked issue, the author's name is missing and the comment is "authored" using the "default" actor that we have applied to all of our rules, including this one. We'd like to take this a step further and in the same rule, (unless another one is needed) add the commenter's name. Below is what the rule currently looks like. Is what we're seeking possible? Thanks in advance for your review.comments.jpg

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Answer accepted

Hi @Durell Demartini 

As you are using the Issue Commented trigger, you could add the {{}} to the contents of the new comment.

Kind regards,

Thank you @Bill Sheboy - that worked.

Like Bill Sheboy likes this

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