Copy from Jira to Word

Hi all,

 

When I'm trying to copy an image from Jira to Word with IE11 it works.

But when I'm trying the same with Firefox or Chrome - both on the newest version- i cannot see the image in word, just a few rows are marked.

 

Best Regards,

Lukas

1 answer

Hi Lukas,

It's interesting that IE works but the other browsers don't.  I found an article that may help titled Unable to Copy/Paste Image from Confluence to Outlook or Word.  Even though it's a Confluence article the root cause may be the same:

In Microsoft Word:

  • Go to File > Options > Trust Center > Settings > Protected Views. 
  • Uncheck the option for 'Enable Protected View for Files Originating From the Internet'
  • Uncheck the option for 'Enable Protected View for Files Located in Potentially Unsafe Locations'

Let me know if that helps.

Cheers,

Branden

Hi Brandon,


Thanks for the fast reply.
I unchecked these Options but I still can't see the Image.
May there's something in ActiveX i should enable or disable?

 

Best Regards,

Lukas

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

11,811 views 13 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you